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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-09-2020 07:43 AM

HP Recommended
Product: Elitebook 8570p
Operating System: Microsoft Windows 10 (64-bit)

I've installed version 9.6.598.0 of the HP Support Assistant UWP app on my Elitebook 8570p which has been updated to Windows 10 2004 (Build 19041.264) . When I launch the app, it shows the welcome page. Then I click on "Go to HP Support Assistant" and it gets stuck loading where it seems to be gathering information about my notebook. The blue loading circle continues to rotate to no end.

 

I've installed it on another Windows 10 2004 PC with the same result.

 

Will the app be updated to support Windows 10 2004?

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