Showing results for 
Search instead for 
Did you mean: 
Level 1
3 1 0 0
Message 1 of 1
Flag Post

HP Support Assistant UWP App on Windows 10 2004?

HP Recommended
Elitebook 8570p
Microsoft Windows 10 (64-bit)

I've installed version 9.6.598.0 of the HP Support Assistant UWP app on my Elitebook 8570p which has been updated to Windows 10 2004 (Build 19041.264) . When I launch the app, it shows the welcome page. Then I click on "Go to HP Support Assistant" and it gets stuck loading where it seems to be gathering information about my notebook. The blue loading circle continues to rotate to no end.


I've installed it on another Windows 10 2004 PC with the same result.


Will the app be updated to support Windows 10 2004?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation