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- HP Support Assistant unable to install BIOS and Ethernet dri...

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03-08-2017 05:33 AM
Hi,
I have been trying to update the drivers through the HP Support Assistant and they have all worked successfully except for two.
The two that didn't work are:
HP Notebook System BIOS Update
Intel I219LM/V Gigabit Ethernet Driver for Microsoft Windows
If anyone can shed any light on this matter it would be much appreciated.
Thanks,
Greg.
Solved! Go to Solution.
Accepted Solutions
03-08-2017 05:44 AM
Hi,
Check the version of HP Support Assistant, if it is 8.3.50.9 or not. If its not, then download the latest one from the below link
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_180446_1
Once the latest HP Support Assistant is installed, check if its still asking to install BIOS & Intel I219LM/V Gigabit Ethernet Driver.
You can download the latest BIOS from the below link
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
03-08-2017 05:44 AM
Hi,
Check the version of HP Support Assistant, if it is 8.3.50.9 or not. If its not, then download the latest one from the below link
http://h20564.www2.hp.com/hpsc/swd/public/detail?swItemId=ob_180446_1
Once the latest HP Support Assistant is installed, check if its still asking to install BIOS & Intel I219LM/V Gigabit Ethernet Driver.
You can download the latest BIOS from the below link
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.
03-08-2017 08:47 AM
Hi,
You are most welcome.
Mahemac
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"
, I am speaking for myself and not for HP and I am not an HP Employee.