Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP 840 G5
Microsoft Windows 10 (64-bit)

We are planning to use HP Sure Recovery at our company to restore a Corporate image.  In testing we have setup a test IIS server on Windows Server 2019.  It works fine with anonymous access from the Sure Recovery process.

 

Then I added the Basic Authentication features and configured a local account - and I also enabled Basic Authentication and disabled anonymous access on the Default website.  I also turned on browsing for testing purposes.

 

I can login to the web server using the local account username and password from any machine including the test laptop.  However when I try to recover it fails.  In the IIS log there are "401 2 5" errors.  I have also verified that the HP Sure Recover payload has a username at least (the PowerShell command doesn't show the password).  Has anyone else experienced this issue?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.