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HP Recommended
HP ZBook Firefly 15.6 inch G8 Mobile Workstation PC (1G3U2AV)
Microsoft Windows 11

After the recent BIOS update on my Laptop I am constantly receiving the warning at bootup

"HP Sure Start detected an unauthorized intrusion to the HP runtime system firmware [520]"

After accepting the message, the laptop boots normally but every time the laptop is shut down and restarted the problem re-occurs.

Disabling the Shure Start causes the Laptop not to shut down.

Scan for malware and viruses has all been done but does not yield and problems.

 

I need help on this as this is extremely annoying.

Regards

Peter

 

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