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HP Recommended
Envy 360x
Microsoft Windows 10 (64-bit)

The pen is connected sucessfully but it doesn't write when i touch the screen. I fully loaded it, but it doesn't work!

1 REPLY 1
HP Recommended

@selina2106 

 

Is the pen compatible with your Envy xx computer model?

 

Has the pen ever worked before?

If yes, have you changed Operating System versions?

 

The standard Tilt Pen requires a driver that is compatible with the computer model, and the Operating System /version. 

 

For example, even assuming the pen is compatible with your system, you might have trouble if you use an old Tilt Pen driver with Windows 2004.

 

 

 

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