• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Victus 15-fb0121nr
I have a HP Victus 15-fb0121nr and I got a motherboard replacement some time ago, but not even a day after changing the motherboard the BIOS just randomly got corrupted while casually browsing. Took it back to the repair place that replaced the motherboard and he got the old bios from the old motherboard and was able to put it into the new motherboard using a BIOS programmer.

 

Then not even a day later after getting the laptop back it happened AGAIN, while casually browsing.

The weird thing is that the repair guy had the laptop for around 10 days and it worked fine and was just left to play one of those long youtube vids. So Idk either the motherboard is failing, from what others have told me, or it's happening due to something environmental.

 

Also BIOS recovery by USB doesn't work, I thought it did the first time but was just stuck on a black screen after the progress bar finished and it restarted.

 

Any help would be appreciated!

1 REPLY 1
HP Recommended

@m_dev0, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Test with Another Power Supply/Charger: Use a different charger or power supply to rule out power issues.

BIOS Recovery Process: Try using a different USB stick for BIOS recovery. Refer to this guide: HP Notebook PCs - Recovering the BIOS (Basic Input Output System) | HP® Support

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.