HP Victus 16: BSOD During Boot. (DRIVER_IRQL_NOT_LESS_OR_EQUAL; rtf64x64.sys)

[aj971]

Hi,

This BSOD would pop-up usually when I boot my laptop, right at the login screen where you input your password.

I have been getting this issue quite frequent even though this laptop is just about 1 month old. It has been happening since few days after the purchase. Although it will eventually reboot and I am able to log in, this is annoying and should not be happening to new laptop. I am suspecting a driver issue but which driver, I do not know.

Saw a few posts about this but all are not helpful in my case

Anyone know how to fix these?

[Paul_Tikkanen]

Hi:

From what I could find on the internet, it is a problem with a Realtek driver system file.

It could either be caused by the audio or network adapters.

What I recommend you try is to update the Realtek audio, ethernet and Wi-Fi drivers and restart the PC.

Audio:

6.0.9279.1

https://ftp.hp.com/pub/softpaq/sp139001-139500/sp139433.exe 

Ethernet:

10.50.511.2021

https://ftp.hp.com/pub/softpaq/sp136501-137000/sp136938.exe 

Wi-Fi:

1.0.0.203

https://ftp.hp.com/pub/softpaq/sp140001-140500/sp140207.exe 

[aj971]

Updated all the drivers you listed. Still getting the blue screen

[Paul_Tikkanen]

If your notebook is still under warranty, I recommend you contact HP support for assistance, because it is probably a hardware problem.

Contact HP | HP® Official Site

[DebabrataPandey]

having the same issue with new HP pavallion 15