HP Victus not waking up from sleep

[derutaderuta]

My HP VICTUS 15-fb2063DX  can't wake up from sleep so i have to always hold down the power button to force shutdown. I tried pressing on all the buttons on the keyboard, mouse, and hooked up external keyboards and it doesn't work. Everytime i pressed on the external keyboard, the keyboard lights up for a while before powering down again. The power button have this slow pulsing light and the capslock has this infrequent flickering light. I dont want to disable sleep because i want to preserve my work.

[Hawks_Eye]

Hi @derutaderuta 

Welcome to the HP Support Community! We're here to help you get back up and running.

Thanks for explaining that so clearly. When your HP Victus 15-fb2063DX won’t wake from sleep and shows signs like a pulsing power button and flickering Caps Lock light, it’s often tied to a firmware-level sleep state hang or power management conflict. Let’s walk through a few targeted steps to help resolve this without disabling sleep entirely.

Update Drivers:

• Make sure all device drivers, especially the graphics and chipset drivers, are up-to-date. You can download the latest drivers from the HP Support website.

Change Power Settings:

• Go to Settings > System > Power & sleep.
• Ensure the sleep settings are configured properly, and consider setting them to "Never" temporarily to see if it resolves the issue.

Adjust Sleep Settings:

• Open Control Panel and navigate to Hardware and Sound > Power Options.
• Click on Change plan settings next to your current power plan.
• Select Change advanced power settings and expand the Sleep section.
• Adjust settings for Hibernate after and Allow wake timers to see if it helps.

Disable Fast Startup:

• Fast startup can sometimes cause issues with waking from sleep.
• Open Control Panel and go to Hardware and Sound > Power Options.
• Click Choose what the power buttons do.
• Click Change settings that are currently unavailable, then uncheck Turn on fast startup.

Check for BIOS Update:

• Ensure your BIOS is up-to-date, as a newer version might resolve sleep issues. You can find BIOS updates on HP's Support website.

Test with External Devices:

• Disconnect all peripherals, restart the laptop, and try entering sleep mode again to rule out potential conflicts with external devices.

Run Windows Troubleshooter:

• Go to Settings > System > Power & sleep and click on Additional power settings.
• Select Troubleshoot and run the Power troubleshooter.

Let me know how it goes after trying these steps. You're clearly proactive, and we’ll get this sorted.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye