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‎07-03-2017 03:43 PM

HP Recommended
Product: hp pavilion dv6700
Operating System: Microsoft Windows 7 (64-bit)

Hello, my name is Alex and I'm deaf

Model: hp pavilion dv6700

Problem: The HP laptop computer had a hard disk malfunction and can not be recovered / saved so I purchased the new hard disk replace but I do not have an HP operating system disk but I have a serial and tried to download Windows 7 64B for my laptop computer and I wrote a serial in this operating system but has An error was written: "Contact the manufacturer of Windows".

I realized that this is a manufacturer of HP company so I turned to you for help from you and I will be very happy send me HP Windows 7 64B software and I have a genuine Windows 7 serial

Please do not call me because I can not hear but I'm deaf !!!

Thanks in advance

Thank you,

1 ACCEPTED SOLUTION

Accepted Solutions

‎07-03-2017 03:49 PM

HP Recommended

Hi,

 

Please use the following instructions to order a Recovery set

 

        https://support.hp.com/au-en/document/bph07143

 

Regards.

BH
***
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Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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2 REPLIES 2

‎07-03-2017 03:49 PM

HP Recommended

Hi,

 

Please use the following instructions to order a Recovery set

 

        https://support.hp.com/au-en/document/bph07143

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎07-03-2017 06:06 PM

HP Recommended

What will I do with recovery even though I do not have windows 7 ???

 

Because of a hard disk malfunction so I bought a new hard disk and I needed Windows 7 from HP
And I have a Windows 7 SERIAL Manufacturer of HP!

 

Thanks for quick reply!

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