HP account website is broken

[wjbite]

hp has given me at least two accounts - I ask for help and VR tells me to talk to them directly and gives me a link that does not have that option.

How do I talk to someone at HP that can fix the website?

Also nether account will accept my computer serial number as valid.

Sorry that this site will not give an appropriate category to choose from 😞

[Elohi_NR]

Hi @wjbite,

Welcome to the HP Support Community. 

I'd be glad to help you! 

We apologize for the inconvenience. The issue seems to persist even after attempting the troubleshooting steps mentioned above.

This might require one-on-one interaction via remote assistance to fix the issue. 

For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.