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I have a HP PC All in one. On start up get the Please install an operating system on your hard disk. Hard disk (3F0). have run the disk diagnostics with system diagnostics and has passed both disk checks).

 

F11 does not work so guessing it cant see the recovery partition either.

 

Have downloaded the HP Cloud recovery tool, but it does not like the model number (4DU42EA#ABU). 

 

What do i do now to try and recover the system ?

1 REPLY 1
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Do a startup repair: you need boot into windows recovery mode. First read this article about safe mode.
Skip down to 'Enter safe mode from outside windows'. If f11 does not get you into system recovery then try turning the power on and off three or more times in a row.
When you get to advanced options select 'Startup Repair'


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If the startup repair fails then try the restore point.


This video describes how to use a restore point.
Let me know if you need more help or if startup repair fails.


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