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HP Recommended
Microsoft Windows 11

Hello, 
While restarting my laptop I encountered this message, 

"HP Battery Alert BIOS has detected that the capacity of the internal battery has been reduced. This may be caused by environmental factors such as low ambient operating temperature, or it could be due to aging of the battery pack. Operating your system in a warmer location or operating your unit for a while might resolve this condition. If the condition persists or if you have an older system please contact HP service."

Primary (Internal) Battery (601)

How do I fix this. will I need to replace the battery? If the battery needs to be replaced where can I buy it from?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.