HP cloud recover

[Tonto9]

HP cloud recover won’t work. Message= enable intel smart response acceleration.

Also bios boot flash drive does not Boot up. Computer is set to boot from USB.

checked all aspects of BIOS no ISRT option is available

[Garp_senchau]

@Tonto9, Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share your HP unit's product number with us? 

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We're looking forward to helping you get back up and running! 

Regards, 

[Tonto9]

Thank You so much I am really stuck. The system is a HP 17.3 inch Laptop PC 17-c3000 IDS Base Model

BIOS Revision = F.03 / BIOS Diags. = Version 2.3.1.0 

HP cloud recover won’t work. Message= enable intel smart response acceleration.

Also bios boot flash drive does not Boot up. Computer is set to boot from USB.

checked all aspects of BIOS no ISRT option is available

[Garp_senchau]

Hi @Tonto9,

Thank you for your response

HP Cloud Recovery – "Enable Intel Smart Response Technology"

Enter BIOS: Restart the laptop and press ESC or F10 to enter BIOS.

Change SATA Mode:

Find the SATA Mode setting (under System Configuration or Advanced).

Change it to RAID (not AHCI).

Enable ISRT (if available):

After switching to RAID mode, check for Intel Smart Response Technology (or Intel Rapid Storage Technology) in the BIOS and enable it.

Save and Exit: Save changes and restart the laptop.

BIOS Flash Drive Won’t Boot

Format the USB Drive: Use Windows Media Creation Tool to create a bootable USB.

Disable Secure Boot:

In BIOS, go to Boot Options and turn off Secure Boot.

Set USB to Boot First:

In Boot Order, set the USB drive as the first boot device.

Try Different USB Ports: Use a USB 2.0 port if you have one, or try a different USB stick.

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

Take care and have a good day. 

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Regards,