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HP Recommended
HP Pavilion Laptop PC 14-dv0000 (9WF41AV)

While downloading HP cloud recovery tool I am not getting the option to download it to USB flash drive. It is directly getting downloaded in windows c. However, the windows c does not have enough space to download the data. As the laptop in which I am downloading is not mine I don't want the data to be lost. Hence, kindly provide any solution to download the data in USB flash drive directly. Please help me!

1 REPLY 1
HP Recommended

I assume you are using cloud recovery from the below site

https://d34z73bbtpzgej.cloudfront.net/
and used the instructions::
Click here for instructions.

 

If you use a borrowed computer, you must be in administrator mode to download and to build the cloud recovery.  A library type system cannot be used.

 

The download is small and is an application.  Once it downloads you must insert a 32gb flash drive and run the app.  It may take an hour or more to create the data that goes into the USB drive.

 

 


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