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HP Recommended
Example: Pavilion x360
Microsoft Windows 10 (64-bit)
Hi, I have a HP Pavilion x360 and a LG monitor connected to it. Recently I started to have an issue. If I’m not using the laptop for 5-20 seconds it will display a message” No signal. Entering Power Saving Mode”and shuts off. And pressing a key or the mouse doesn’t wake it up right away. It requires the PIN like if it’s waiking up from sleaping. Please help me as this drives me crazy and I can’t work normally. Thank you.
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Leonida,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it resolves the issue.

 

1. Click on the windows icon
2. Type
regedit
3. Right-click on 
regedit icon, click Run as administrator
4. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0
5. Double click on Attributes
6. Enter number 2.
7. Go to Advanced power settings (click on Windows button, write power options, click on Power Options, in the selected plan click on the Change plan settings, click on the Change advanced power settings).
8. Click on the Change settings that are currently unavailable
9. Click Sleep, then System unattended sleep timeout, then change these settings from 2 Minutes to 20 for example.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@Leonida,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the below steps and check if it resolves the issue.

 

1. Click on the windows icon
2. Type
regedit
3. Right-click on 
regedit icon, click Run as administrator
4. Go to HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Power\PowerSettings\238C9FA8-0AAD-41ED-83F4-97BE242C8F20\7bc4a2f9-d8fc-4469-b07b-33eb785aaca0
5. Double click on Attributes
6. Enter number 2.
7. Go to Advanced power settings (click on Windows button, write power options, click on Power Options, in the selected plan click on the Change plan settings, click on the Change advanced power settings).
8. Click on the Change settings that are currently unavailable
9. Click Sleep, then System unattended sleep timeout, then change these settings from 2 Minutes to 20 for example.

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.