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HP Recommended
HP envy x2
Microsoft Windows 10 (32-bit)

HP Envy X2  Error code Main EC code got destroyed, update?   I am unable to answer with keyboard or screen  -- help?

1 REPLY 1
HP Recommended

@CPRiddell,

 

Thank you for posting your query on HP Support Community,

 

This looks like a possible hardware issue with the notebook. I would recommend you contact our HP support team for available service related options.

 

HP support team can be reached on www.hp.com/contacthp

 

Let me know if you need any further assistance!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Jeet_Singh
I am an HP Employee

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