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Hi there, 

I was playing a game on my laptop when it suddenly turned off. It was connected to the charger however there is now no light at all when I plug the charger in. 

 

The laptop wont turn on, and there’s just no lights at all. 

1 REPLY 1
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@Nogitsune Welcome to HP Community!

Have you reset the computer to release excessive static? If not, click here for steps.

 

If you've done that and yet the issue persists, here's the step by step guide to resolving issue:

CLICK HERE TO ACCESS THE GUIDE

(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

 

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: CLICK HERE FOR STEPS.

(By the end of this article all the issues should be resolved)

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


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