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‎10-17-2023 03:43 AM

HP Recommended
Operating System: Microsoft Windows 11

Hi All,

 

All of sudden every time my HP envy x360 convertible 15-ee0997nz automatically enters into bios setting while starting and was ignoring the issue and started using my laptop for 2 months, later my laptop display was gone blank. when i took to services center they told one of the 8GB ram not working. After removing  the damaged ram my system was working fine without entering the bios setting while starting and was managing with my another 8 GB ram.   

 

Now after 3 months again i am getting same issue automatically enters into bios setting. what would be the issue ?  because without knowing the exact issue i cannot buy new ram because the new ram might also could be damaged. Could you please let me know what could be the exact issue ? thanks in advance,

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