HP envy x360 restoration of Registry Will not complete

[Fiftyfiveplus]

 I tried to restore the computer to an earlier date because the mute button was stuck on after an update but  The blue screen stating  the restoration of registry was in process continued for six hours without being completed. I have shut off the computer to stop it from continuing —- I assume it is simply stuck

Help 

[asmita6658]

@Fiftyfiveplus

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, the computer is stuck at restore.

Appreciate you trying the steps. Don’t worry, I’m here to help!

Let's try these steps -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Press and hold down the power button for 15 to 20 seconds. 
4) Plug-in the Adapter. 
5) Try to turn on the computer. 

Try restoring the computer again and choose a different date or a restore point -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F11 once for System Recovery. 
4) Choose the Keyboard Layout. 
5) Click on Troubleshoot. 
6) Go to Recovery Manager and click on System Restore. 
7) Choose a Restore point or a Restore date when the computer was working fine. 
8) Click on OK to initialize the System Restore.

Hope this helps!

Let me know how that goes.

To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the  "Thumbs up". 

Have a great day ahead 🙂