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‎03-29-2024 11:27 AM - last edited on ‎03-30-2024 08:31 AM by Retired

HP Recommended
Product: HP ENVY x360 - 15t-cn100 CTO

Hi! 

I’ve had my laptop for a few years now since 2018 and I’ve never had a problem… Until now. I replaced a bulging battery and when I booted up after successful installation of new battery, I got a CMOS message “boot disc cannot be found“ Or something close to that. Anyway, I reinstalled Windows 10 From a flash drive And upgraded to Windows 11 and everything looked great… although I did lose all my files. Then somehow I realized (I don’t remember how) My system was telling me that I couldn’t upgrade to Windows 11 because my TMP was disabled somewhere and then when I check my OS It says I do in fact have windows 11. I went into testing in bios And my hard drive/SSD Optimize DST check results were “Not available” Also, I’ve noticed my system doesn’t recognize the New battery. So now the system is just randomly shutting down and staying off until I turn it back on and then it’s good for a few hours or a day and then it just flashes and a blinking White charging light. HELP?! Thanks in advance

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