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HP Recommended
Pavilion intel core i7

Computer won’t boot up- the power button flashed. Tried rebooting with a hard restart and power button lit up. Caps lock is blinking in a pattern of three times slow and two times fast. I got a little water on in last week, but it was working fine over the weekend after the water spill. 

1 REPLY 1
HP Recommended

Hello @LeanneR1

 

Welcome to the HP Support Community.

 

The computer flashing/blinking is a way for it to community with you and tell you where the problem is. HP has created an official article about this matter >> https://support.hp.com/us-en/document/c01732674

 

I am afraid that this is a hardware issue. This means memory problem. The embedded controller times out waiting for BIOS to return from memory initialization.

 

Potential solution >>

Reseat the memory. See the section Reseating memory modules in a notebook for more information.
If reseating the memory does not resolve the problem, try replacing the memory modules. You might also consider contacting support for repair due to a possible RAM or system board failure.
 

If you did try everything but nothing helped, I am afraid you will need to bring your computer (or ship it) to service - HP Authorized service center. If the computer is still under warranty, you will need to notify HP support first. If you are not sure where such a center is located, please contact HP support for assistance in finding one. Here is more info:

 

>> http://support.hp.com/us-en/document/c00372730

>> http://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

 >> https://www.youtube.com/watch?v=7alIyHJMb6Y

 

Hope this helps.

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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
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