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HP Spectre x360
Microsoft Windows 10 (64-bit)

Hello,

 

I have a Spectre x360 with Windows 10 64bit (Creators Update). When using "wushowhide" tool (which I used to block faulty Synaptis driver), I noticed that now I have driver update for:

 

"Hewlett-Packard Development Company, L.P. - Keyboard - Standard 101/102-Key or Microsoft Neutral PS/2 Keyboard for HP Hotkey Support"

 

Meanwhile Windows Update shows no such update. I have also manually went through all Keyboards devices in Device Manager to update (right click -> Update driver) but it says no updates available. Tried uninstalling the keyboards from Device manager,  then restarting. Update is still listed as pending in WUSHOWHIDE tool.

 

Does anyone has any idea which device I need to trigger driver update for, in order for the new driver to get installed?

 

Thanks,

Kamen

 

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2 REPLIES 2
HP Recommended

Hello Kamen,

 

Please follow https://support.microsoft.com/en-us/help/3073930/how-to-temporarily-prevent-a-driver-update-from-rei... procedure to install this driver.

 

Kind regards,

Kiko

I am an HP employee

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HP Recommended

 

 

Sorry, the link is of no use at all - the article is about preventing installation of a driver. And I want to FORCE installation of such a driver. Actually, I ask which is the device - I know how to trigger the install.

 

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