HP laptop 15s-fq2xxx keyboard backlit problem

[neha007]

hp laptop 15s-fq2xxx keyboard backlit pr0blem

[Max3Aj]

@neha007, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

I understand you're experiencing issues with the keyboard backlight on your HP Laptop 15s-fq2xxx. Let's go through a few steps to help you determine whether your model supports keyboard backlighting and how to enable it if available.

Check if Your Model Supports Backlit Keyboard

Not all HP 15s-fq2xxx models come with a backlit keyboard. To verify:

1. Visit the HP Product Specifications page and enter your exact model number (e.g., 15s-fq2000, 15s-fq2717TU, etc.).
2. Look under the Keyboard section. If it says "Backlit keyboard", then your model supports it. If it only says "Full-size keyboard with numeric keypad", then unfortunately, it does not have backlighting.

Try Enabling the Backlight

If your model does support it:

• Press F5 or Fn + F5 (or sometimes F4) to toggle the keyboard backlight.
• On some models, you may need to enable it in the BIOS:
  1. Restart your laptop and press Esc repeatedly to enter the Startup Menu.
  2. Press F10 to enter BIOS Setup.
  3. Look for Advanced > Built-in Device Options and check for a keyboard backlight setting.

Update Drivers and BIOS

Sometimes, a missing or outdated driver can cause the backlight to malfunction:

• Use HP Support Assistant or visit the HP Software and Driver Downloads page to update your BIOS and keyboard drivers. 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

Max3Aj

HP Support