HP laptop black screen after BIOS update

[vlad105]

I recently attempted to update the BIOS on my HP [Laptop Model] by downloading the official BIOS update from the HP website. However, after initiating the update, my laptop’s screen went black, although the fans and other components seemed to continue running. I waited for about two hours, but nothing changed.

I then tried several troubleshooting steps:

Forced a shutdown by holding the power button – no success.

Removed the CMOS battery for 20 minutes to reset the BIOS – no change.

Currently, my laptop turns on (fans are running), but the screen remains black with no response. Could you please advise on how to restore my BIOS?

[Sneha_01]

Hi @vlad105 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

It sounds like you're facing a black screen issue after attempting a BIOS update on your HP laptop. If the screen remains black even though the fans and other components are running, it suggests that the BIOS update may have caused a malfunction, possibly corrupting the BIOS or preventing it from initializing properly.

Here are some steps to try to restore or recover the BIOS:

1. Perform a Hard Reset

• Unplug all external devices from the laptop (USB drives, external monitors, etc.).
• Shut down the laptop and unplug the power adapter.
• Remove the battery (if it’s removable) and hold the power button for 15-20 seconds to discharge any residual power.
• Reinsert the battery, plug in the power adapter, and try turning the laptop back on.

2. HP BIOS Recovery (Using a Key Combination)

Some HP laptops have a BIOS recovery feature that you can use to restore or reset the BIOS if it becomes corrupted. Here's how to try this:

1. Turn off the laptop completely.
2. Press and hold the Windows + B keys (or Windows + V on some models) on the laptop's keyboard.
3. While holding the keys, press and hold the power button for about 3-5 seconds (do not release the Windows + B keys yet).
4. After a few moments, release the power button, but continue holding the Windows + B keys.
5. The laptop should attempt to recover the BIOS and show a recovery screen or the BIOS recovery process will start (you may see a progress bar or a message like "System Recovery" or "BIOS Recovery").

If this works, the BIOS should restore itself, and the system will reboot normally.

3. Create a BIOS Recovery USB Drive

If the above method doesn’t work, you may need to create a BIOS recovery USB drive on a different computer (since your laptop screen is black and unresponsive). Here's how to do that:

1. Download the Correct BIOS Version for your laptop from the HP support website. Be sure to download the version that corresponds to your exact laptop model.
2. Create a Bootable USB Drive:
   • On a working computer, format a USB drive to FAT32 and download the BIOS recovery file from HP.
   • Place the downloaded BIOS file onto the USB drive.
3. Plug the USB Drive into Your Laptop.
4. On your laptop, turn off the power, then press and hold the Windows + B keys (or Windows + V).
5. While holding the keys, press the power button. This should trigger the laptop to attempt a BIOS recovery from the USB stick.

This link will help you:https://www.hp.com/us-en/shop/tech-takes/how-to-fix-computer-black-screen

I hope this helps.

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