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HP Recommended

HP laptop Model 14- cf3512sa

 

Hello , 

I am having issue turning my laptop on . I charged it overnight , however this morning I pressed the power button and it won’t turn on.

I have watched many YouTube videos where they say to press and hold for couple seconds and remove the Ac adapter and press and hold again which didn’t work.

I removed the battery also , and did those steps also didn’t work.

I tried using the virtual assistant on the HP website and it didn’t work.

My laptop is able to charge , I see the LED light on for the charger , however it just doesn’t turn on, there is no signs of it turning on or the usual turn on noise either just completely blank, and lifeless , yet able to charge.

If anyone can help me with this it will be great , is there anywhere I can send it to get this fixed as I need it for uni, thanks.

 

2 REPLIES 2
HP Recommended

Has your laptop sstarted yet? I'm having the same problem after my laptop crashed and i turned it off.

HP Recommended

Hi @LAPC5, @MarieInDistress,

 

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

 

I see that you are facing an issue with your laptop that is not powering on.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Let me know if you see any light on the power button or next to the charging port.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.