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Microsoft Windows 10 (64-bit)

This is not the same laptop I mentioned in the previous post.

So I was using an HP-15-d005TUA and i abruptly took out the power cord accidently.

Then after I tried to power it on this sequence of flashes came up on the keyboard with nothing on the screen.

3 short Network LED flashes with ~3 second intervals between them.

1 short Caps Lock LED flash on the 3rd Network LED Flash

then a continuous Network LED illuminates while the caps lock LED long flashed with ~2 second intervals between them.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi @apcnoob,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP laptop is experiencing a hardware issue related to the power or motherboard. The sequence of flashes you described is a diagnostic LED error code, which indicates a problem with your system. Here's how to interpret the lights.

 

  • 3 short Network LED flashes: This typically indicates a system board failure, possibly related to the motherboard or RAM.
  • 1 short Caps Lock LED flash on the 3rd Network LED Flash: This might be an indication of a memory issue or failure.
  • Continuous Network LED with Caps Lock flashing at ~2-second intervals: This usually points to a critical error in the motherboard or system board, which could require professional repair.


Steps to Try:

Perform a Hard Reset:

  • Disconnect the power adapter and remove the battery (if possible).
  • Hold down the power button for 15-20 seconds to drain any residual power.
  • Reconnect the power adapter (without the battery) and try turning on the laptop again.

Reseat the RAM:

  • If you're comfortable doing so, reseat the RAM modules (remove and reinstall them). This can sometimes resolve issues related to memory or motherboard errors.

Check for any Loose Connections:

  • Ensure that no internal components were displaced when you accidentally removed the power cord.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator

View solution in original post

3 REPLIES 3
HP Recommended

Hi @apcnoob,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It seems like your HP laptop is experiencing a hardware issue related to the power or motherboard. The sequence of flashes you described is a diagnostic LED error code, which indicates a problem with your system. Here's how to interpret the lights.

 

  • 3 short Network LED flashes: This typically indicates a system board failure, possibly related to the motherboard or RAM.
  • 1 short Caps Lock LED flash on the 3rd Network LED Flash: This might be an indication of a memory issue or failure.
  • Continuous Network LED with Caps Lock flashing at ~2-second intervals: This usually points to a critical error in the motherboard or system board, which could require professional repair.


Steps to Try:

Perform a Hard Reset:

  • Disconnect the power adapter and remove the battery (if possible).
  • Hold down the power button for 15-20 seconds to drain any residual power.
  • Reconnect the power adapter (without the battery) and try turning on the laptop again.

Reseat the RAM:

  • If you're comfortable doing so, reseat the RAM modules (remove and reinstall them). This can sometimes resolve issues related to memory or motherboard errors.

Check for any Loose Connections:

  • Ensure that no internal components were displaced when you accidentally removed the power cord.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
HP Recommended

Thanks

also this is the same account, I lost my original one (apcnoob) so this new account.

HP Recommended

Hi @apcnoob,

 

Thank you for your response, 

 

Is there anything else that I can help you with today?

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Take care and have a great day ahead!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
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