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01-01-2025 09:49 PM
This is not the same laptop I mentioned in the previous post.
So I was using an HP-15-d005TUA and i abruptly took out the power cord accidently.
Then after I tried to power it on this sequence of flashes came up on the keyboard with nothing on the screen.
3 short Network LED flashes with ~3 second intervals between them.
1 short Caps Lock LED flash on the 3rd Network LED Flash
then a continuous Network LED illuminates while the caps lock LED long flashed with ~2 second intervals between them.
Solved! Go to Solution.
Accepted Solutions
01-04-2025 08:04 AM
Hi @apcnoob,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like your HP laptop is experiencing a hardware issue related to the power or motherboard. The sequence of flashes you described is a diagnostic LED error code, which indicates a problem with your system. Here's how to interpret the lights.
- 3 short Network LED flashes: This typically indicates a system board failure, possibly related to the motherboard or RAM.
- 1 short Caps Lock LED flash on the 3rd Network LED Flash: This might be an indication of a memory issue or failure.
- Continuous Network LED with Caps Lock flashing at ~2-second intervals: This usually points to a critical error in the motherboard or system board, which could require professional repair.
Steps to Try:
Perform a Hard Reset:
- Disconnect the power adapter and remove the battery (if possible).
- Hold down the power button for 15-20 seconds to drain any residual power.
- Reconnect the power adapter (without the battery) and try turning on the laptop again.
Reseat the RAM:
- If you're comfortable doing so, reseat the RAM modules (remove and reinstall them). This can sometimes resolve issues related to memory or motherboard errors.
Check for any Loose Connections:
- Ensure that no internal components were displaced when you accidentally removed the power cord.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator
01-04-2025 08:04 AM
Hi @apcnoob,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It seems like your HP laptop is experiencing a hardware issue related to the power or motherboard. The sequence of flashes you described is a diagnostic LED error code, which indicates a problem with your system. Here's how to interpret the lights.
- 3 short Network LED flashes: This typically indicates a system board failure, possibly related to the motherboard or RAM.
- 1 short Caps Lock LED flash on the 3rd Network LED Flash: This might be an indication of a memory issue or failure.
- Continuous Network LED with Caps Lock flashing at ~2-second intervals: This usually points to a critical error in the motherboard or system board, which could require professional repair.
Steps to Try:
Perform a Hard Reset:
- Disconnect the power adapter and remove the battery (if possible).
- Hold down the power button for 15-20 seconds to drain any residual power.
- Reconnect the power adapter (without the battery) and try turning on the laptop again.
Reseat the RAM:
- If you're comfortable doing so, reseat the RAM modules (remove and reinstall them). This can sometimes resolve issues related to memory or motherboard errors.
Check for any Loose Connections:
- Ensure that no internal components were displaced when you accidentally removed the power cord.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator
01-08-2025 06:08 AM
Hi @apcnoob,
Thank you for your response,
Is there anything else that I can help you with today?
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Take care and have a great day ahead!
Alden4
HP Support
HP Support Community Moderator