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- HP notebook 14s-cf1 piece of crap - major power or hardware ...

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08-20-2020 08:44 AM - edited 08-20-2020 04:57 PM
Hi guys, my notebook piece of crap is 3 months old and for the last month it will die without warning. sometime will come back on withing second and other times will do nothing for 24 hours. Power light will come on then die before anything on the screen comes up. other times will start up like nothing has happened. Followed every troubleshooting possible from HP website and HP forums. Still an issue but I have used it to do some work at home so I can not hand it over for tech to look at without being there to watch or be able to remove some things for security reasons. I am going to make a video of me destroying this piece of junk on weekend and might upload it to YouTube , so i need some suggestions on a suitable replacement i can buy? Currently have HP Laptop 14s-cf1 Notebook and the specs of this one meet the requirements it is going to be used for. Needs to be rock solidly reliable.
08-23-2020 02:41 PM
I reviewed your post and I understand that the computer is shutting down randomly.
Don’t worry, I assure you I will try my best to get this sorted.
What is the product number of your computer?
Meanwhile, I recommend you update the BIOS and the chipset driver from the below link and check if it helps.
https://support.hp.com/in-en/drivers
If you continue facing the issue, then perform a system test on the computer to make sure whether it is a software or a hardware issue.
Follow the steps in the below article.
https://support.hp.com/in-en/document/c03467259
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee
08-30-2020 09:16 AM
I recommend you contact support to further diagnose the issue.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Cheers!
The_Fossette
I am an HP Employee