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Locked

‎09-22-2017 04:17 PM

HP Recommended
Product: Hp 14-bs073TX
Operating System: Microsoft Windows 10 (32-bit)

Anyone can help? why is it my  HP notebook always freeze every time I played videos online? It is frustrating. 😞

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-22-2017 04:59 PM

HP Recommended

@ElliceCarter

 

Hello;

Allow me to welcome you to the HP forums!

 

Most often, website problems in Win10 are due to folks using the new default Win10 browser - Edge. I find that it locks up nearly all the time, while other Browsers, do not.

You can switch to using Internet Explorer (which has a lot less problems in Win10) following these directions: http://www.tenforums.com/installation-setup/6310-how-reset-ie-default-browser-instead-edge.html

If that does not solve the browser problems, then consider switching to Chromium -- which is a lot more work, but works well.

Good Luck



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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2 REPLIES 2

‎09-22-2017 04:59 PM

HP Recommended

@ElliceCarter

 

Hello;

Allow me to welcome you to the HP forums!

 

Most often, website problems in Win10 are due to folks using the new default Win10 browser - Edge. I find that it locks up nearly all the time, while other Browsers, do not.

You can switch to using Internet Explorer (which has a lot less problems in Win10) following these directions: http://www.tenforums.com/installation-setup/6310-how-reset-ie-default-browser-instead-edge.html

If that does not solve the browser problems, then consider switching to Chromium -- which is a lot more work, but works well.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No

‎10-11-2017 08:50 AM

HP Recommended

Thank you 🙂

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