HP pavilion 4aw - black screen no noise, help please

[Jules1212]

HP pavilion 4aw - black screen no noise

I have a sealed battery, have tried: -

1) 15 sec power button hold to reset

2) holding windows and B while restarting

3) disconnecting everything and doing both above

4) tried to attach to TV via hdmi and doing above

now I am no tech expert, please can someone advise a fix in simple as possible terms?!

thanks in advance - driving me nuts..

[The_Fossette]

@Jules1212,

Welcome to the HP Support Community!

I reviewed your post and I understand that the computer is not booting to Windows.

Don’t worry, I assure you I will try my best to get this sorted.

• What is the exact model for your computer?
• What is the operating system you are using?

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

https://support.hp.com/us-en/document/c04718479

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!