• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎08-30-2020 02:12 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-dk0xxx
Operating System: Microsoft Windows 10 (64-bit)

The charger that came with my HP Pavilion laptop has stopped working for unexplained reasons and I am wondering what type of new charger I could buy that would be compatible with my laptop.

2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎08-30-2020 03:04 PM

HP Recommended

@adampitka 

You have a couple of options.

 

The charger has a part number on it, so to get the same charger, you can look online for places that sell that specific charger.  They will probably be cheaper than HP and if it's the same model, it will be a genuine HP part.

 

You could also use this link to look at the parts for your laptop and see if HP has come up with a replacement charger -- they do that from time to time:  HP PartSurfer



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎08-30-2020 03:04 PM

HP Recommended

@adampitka 

You have a couple of options.

 

The charger has a part number on it, so to get the same charger, you can look online for places that sell that specific charger.  They will probably be cheaper than HP and if it's the same model, it will be a genuine HP part.

 

You could also use this link to look at the parts for your laptop and see if HP has come up with a replacement charger -- they do that from time to time:  HP PartSurfer



I am a volunteer and I do not work for, nor represent, HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.