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‎05-17-2023 07:47 PM - last edited on ‎05-18-2023 11:26 AM by Retired

HP Recommended

the windows license key on the bottom of the LT is worn beyond legible. I would like to reset / re-install to original Win7 Home Edition. is there a ISO download disk or other method to restore?  the LT network system has been disabled beyond as well the bluetooth fails both are beyond my ability to fix. Your help would be appreciated

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1 REPLY 1

‎05-17-2023 09:58 PM - last edited on ‎05-18-2023 11:27 AM by Retired

HP Recommended

Hi:

 

You won't be able to reinstall W7 without a full product key.

 

The only suggestion I can offer would be to purchase recovery media from this vendor which should not need a product key.

 

Computer Surgeons - Windows 7 Premium / Professional 64B Recovery Kit 601556-001 For HP Pavilion Ent...

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