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‎07-13-2026 05:12 AM

HP Recommended

i am having hp pavilion intel core ultra 7, intel arc graphics laptop- 14inches. 

 

it only runs when it is plugged in, else it wont start at all. i am out of waranty. how can i resolve this issue?

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1 REPLY 1

‎07-13-2026 05:24 AM

HP Recommended

Your notebook probably needs a new battery.

 

The only suggestion I can offer would be to test and calibrate the battery.

 

HP Notebook PCs - Testing and calibrating the battery (Windows) | HP® Support

 

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