HP pavilion system recovery

[crowlake434]

I can get this aging pavilion to startup in the troubleshooting mode using esc, it will do system diagnostics and pass, but will not go to system recovery with F11.  Running windows 10.  Help

[Kuroi_Kenshi]

Hi @crowlake434,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

I understand your HP Pavilion can enter Troubleshoot/Diagnostics mode but F11 System Recovery isn’t working on Windows 10. Let’s go through a few steps to check what could be causing this.

a. Check If Recovery Partition Exists

Press Windows + R, type diskmgmt.msc, and press Enter.

Look for a partition labeled HP_RECOVERY or similar.

If the recovery partition is missing or corrupted, F11 will not work.

b. Try Recovery via Command Prompt

Boot into Troubleshoot → Advanced Options → Command Prompt.

Type:

reagentc /info 

This will show if the Windows Recovery Environment (WinRE) is enabled.

If it says Disabled, type:

reagentc /enable

Restart and try F11 again.

c. Use Windows 10 Installation Media for Recovery

If F11 still doesn’t work, you can recover using a USB installation media:

Download Windows 10 Media Creation Tool from Microsoft on another PC.

Create a bootable USB drive.

Boot your Pavilion from USB → choose Repair your computer → Troubleshoot → Reset this PC / Advanced Options.

d. Backup Important Files First

If you plan a full system reset, ensure you back up your important data to an external drive.

e. Check BIOS Settings (Optional)

Restart the laptop and press ESC → F10 to enter BIOS.

Ensure Legacy/UEFI Boot and Secure Boot settings are compatible with WinRE.

Some older systems may block recovery if settings were changed.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

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Best regards,