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‎02-20-2019 12:44 PM

HP Recommended
Product: HP Probook 4730s
Operating System: Microsoft Windows 10 (64-bit)

Bonjour,

j'ai réinstallé windows 10 suite à passage sur SSD. Je n'avais aucun souci de périphérique avant cela.

Depuis l'installation sur un SSD donc, j'ai 4 périphériques matériels sans driver pour lesquels le système ne trouve pas de mise à jour. Je précise que sur le site de support HP, on ne me propose pas Windows 10 pour mon ordi !

Pour le premier périphérique, c'est un outil protégeant la tête de lecture des HDD (que j'ai donc désinstallé)

Pour les 3 autres, c'est moins clair.

Voici les références données dans le gestionnaire de périphériques :

Périphérique inconnu : USB\VID_138A&PID_003C\00309cb32d8a 

Périphérique système de base : PCI\VEN_197B&DEV_2392&SUBSYS_167C103C&REV_30\4&2ac9341c&0&00E2 

Périphérique système de base :

PCI\VEN_197B&DEV_2393&SUBSYS_167C103C&REV_30\4&2ac9341c&0&03E2 

 

Merci pour votre aide !

 

1 person had the same question
3 REPLIES 3

‎02-20-2019 12:49 PM

HP Recommended

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Thank you for your understanding
 

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‎02-20-2019 12:58 PM

HP Recommended

@Stpouet72 

 

I think that is for the finger print reader. Please try

 

         http://ftp.hp.com/pub/softpaq/sp66501-67000/sp66915.exe

 

Regards.

BH
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‎02-20-2019 01:36 PM

HP Recommended

Hi, @Stpouet72 

 

You need this driver for the Périphérique système de base:

 

The JMicron Media Card Reader Driver enables the integrated media card slot in supported notebook models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp60501-61000/sp60769.exe

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