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Locked

‎12-11-2024 04:55 PM

HP Recommended
Product: HP ENVY x360 - 15m-dr0012dx
Operating System: Microsoft Windows 11

First startup after installing latest Windows 11 update 242H2 results in blue screen of death with error 3F0 inaccessible boot device.  Hard drive tests passed. Tried changing Boot Option to Legacy Support, but no change. Changed boot order, no change. I resolved to start over with Windows Recovery.  

 

Using another PC, I downloaded  the HP  Cloud Recovery Tool to a USB drive.  Booting the problem laptop from the USB drive fails and returns the message  “Get failure from Dynamic Recovery Tool”.  Again tried changing boot option to Legacy Support, but no change.

 

Any suggestions???

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