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‎06-28-2021 09:44 PM

HP Recommended
Product: HP Pavilion Gaming Notebook - 15-ak029tx
Operating System: Microsoft Windows 10 (64-bit)

Hi all, I have a HP Pavilion Gaming Notebook - 15-ak029tx with a failed hard drive ; the hard drive has been replaced but I need an image of the HP recovery partition.

Does anyone know if HP provides images of the recovery partition available for download?
Have tried windows 7 but none of the provided HP drivers work, not even USB or network, anyone here had any luck with generic drivers?

Note: HP Cloud backup says my product is not eligible despite being built in 2016.

1 REPLY 1

‎06-29-2021 07:44 AM

HP Recommended

Hi:

 

HP does not provide recovery partition images for download.

 

Did the notebook come with W7 from HP?

 

The specs indicate that it came with W10.

 

HP Pavilion Gaming Notebook - 15-ak029tx Product Specifications | HP® Customer Support

 

There is a full set of W10 drivers on the support page.

 

HP Pavilion Gaming Notebook - 15-ak029tx Software and Driver Downloads | HP® Customer Support

 

If you want to install W7 on there, you would need to get the drivers from a different model notebook.

 

Try the HP 15-ay000 model...

 

HP Notebook - 15-ay009dx Software and Driver Downloads | HP® Customer Support

 

If you have difficulty finding any drivers, please let me know which ones you need.

 

Here is the USB 3 driver that W7 uses...

 

https://ftp.hp.com/pub/softpaq/sp81001-81500/sp81158.exe

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