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HP Recommended
Microsoft Windows 10 (64-bit)

HP smart app for checking ink level will not open keeps spinning

I have HP envy7858 printer

1 REPLY 1
HP Recommended

@slambos5000 

 

Welcome to the HP English Community --

 

Presumably works to open the printer EWS:

HP Smart > Printer Settings > Advanced Settings

 

No Joy?

Use instead your browser to open the Embedded Web Server (EWS).

 

EWS > HP Document / How-to (InkJet Printers – Original Format)

 Use the HP printer Embedded Web Server (EWS)

NOTE:  Find printer IP address

Section Open the EWS over a local network orientation

OR

 HP Laser Printers - Using the Printer Embedded Web Server (EWS)

 

 

Open your Browser > Type / enter the Printer IP address into URL / Address bar

Tab Tools > Supply Status

 

Example - EWS - Tools > Supply Status

EWS_7855_Tools_Printer_Information_Supply_Status_1EWS_7855_Tools_Printer_Information_Supply_Status_1

 

 

=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=--=

References / Resources

 

HP Printer Home Page - References and Resources

Learn about your Printer - Solve Problems

 

“Things that are your printer”

When the website support page opens, Select (as available) a Category > Topic > Subtopic

NOTE: Content depends on device type and Operating System

 

Categories: Warranty Check, Alerts, Troubleshooting, Ink & Paper, HP Software & Drivers / Firmware Updates, Setup & User Guides, Product Specifications, Account & Registration, Warranty & Repair

 

Open 

 Product Home - Printers

 Enter the device type and model name of your HP product

OR

 Select a saved product from HP Account Dashboard

OR

HP ENVY Photo 7858 All-in-One Printer  

 

Thank you for participating in the HP Community --

People who own, use, and support HP devices.

Click Yes to say Thank You

Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.