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‎05-26-2020 06:13 PM

HP Recommended
Product: HP Pavilion dv6500t CTO
Operating System: Microsoft Windows Vista

Hi there I recently did a recovery on my laptop and I could not get the original software back can you please help me get the original software back (HP Games, Real Rhapsody, Muvee AutoProducer, Recovery Manager etc.) If you could help I would highly appreciate it

3 REPLIES 3

‎05-27-2020 03:17 AM

HP Recommended

Hi there,

 

HP Recovery Manager can help you some way, it is a software program for Windows that comes with HP's consumer PCs. Use HP Recovery Manager to reinstall some of the hardware drivers and software programs that originally came with your HP computer. 

 

You can learn more about HP Recovery Manager from this link: https://support.hp.com/us-en/document/c01868333

 

I suggest that you restart the computer once or twice and check if the apps appear. Check if the apps appear in All apps (Press Windows Key and click on All Apps).

 

Alternatively, you can try to recover the lost files with tips mentioned.

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‎05-27-2020 09:56 AM

HP Recommended

Thanks for your response but the HP recovery manager is not even on my computer anymore

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‎05-27-2020 09:47 PM

HP Recommended

Hi sir,

 

Do you have tried to reinstall the manager? Thank you!

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