HP stream won’t boot up

[MattB95]

When turning the laptop on the HP logo comes up and the screen goes blank and then restarts straight away. When pressing esc I can get onto the boot menus and it comes up with the messages see in the photos. Any ideas on how to sort this?

[Paul_Tikkanen]

Hi:

What operating system are you running on there?

[MattB95]

Windows 10

[Paul_Tikkanen · Accepted solution]

See if this works...

Make your own W10 installation media using the Media Creation Tool at the link below, uising another Windows PC.

https://www.microsoft.com/en-us/software-download/windows10

You will need an 8 GB USB flash drive for this.

After you make the media, boot from it and when you get to the Install Now screen, on the lower left there is a Repair your computer option.

Click on that and see if you can use the various utilities to repair your current Windows installation.

If that doesn't work, then go ahead and reinstall W10 using the installation media you created.

Since that model has such a tiny 32 GB hard drive, if you do not need to recover any files, at the 'where do you want to install windows' screen, delete every partion on the hard drive, leaving just one partition of unallocated space, click Next and install W10.

Then you will have the maximum disk space available for future updates and a couple of programs and files.