HP update failed

[Stewbaru]

[zoey7886]

@Stewbaru, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding HP USB Driver Installation Failure! 

We're thrilled to have the opportunity to assist you and provide a solution.  

Disconnect USB Devices

1. Disconnect all USB devices from your computer.
2. Restart your computer.
3. Reconnect the USB devices one by one to identify if a specific device is causing the issue.

Windows Update Troubleshooter

1. Open Windows Settings (Press Win + I keys).
2. Navigate to Update & Security.
3. Select Troubleshoot -> Additional troubleshooters.
4. Click on Windows Update and run the troubleshooter.

Manually Install HP USB Driver

1. Download the latest HP USB driver manually from HP Support.
2. Open Device Manager (Press Win + X and select "Device Manager").
3. Locate the device under Universal Serial Bus controllers.
4. Right-click on the device and select Update driver.
5. Choose Browse my computer for driver software and navigate to the folder where you downloaded the driver.

Check for System File Corruption

1. Open Command Prompt as an administrator.
2. Type sfc /scannow and press Enter.
3. Wait for the scan to complete and follow any instructions provided.  

 Hope this helps! 

Take care, and have an amazing day!  

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Regards,