HP victus r1019nt heat problem

[rickprime]

Hi, im rickprime i bought hp victus r1019nt model like 20 days ago and im thinking my cpu is overheating. You know nowadays we heard about intel cpu accident. It makes me anxious about my cpu more. In idle (omen gaming hub is balanced and gpu mode is discrete) my cpu's heat is 65 celcius degree but my gpu is like 45 degrees. In basic games like valorant,lol my cpu going to 80 degrees. I watched benchmark tests i couldnt found for hp victus r1019nt but i watched r1022nt benchmark tests a very similar (cpu, gpu, ram, storage is same) model to r1019nt. r1022nt's cpu and gpu taking 45 degrees together and in very heavy games they are going together to 80 max. In other benchmarks i saw hp's heat are low to compared my laptop. I think my cpu is 20 degree more than it should be. what are you thinking? thanks for reading (i havent got perferct english sorry)

R1019nt species

intel i7 14700hx 

32gb ddr5 5600mhz ram

rtx 4070

1tb ssd

[rickprime]

[Nal_NR]

Hi @rickprime,

Welcome to the HP Support Community. 

I'd be happy to help you! 

I would need a few details. 

send an image of system information >> click on start >> type system information and hit enter >> Once the system information menu opens up, please send an image of the same.

Thanks. Keep me posted.

[rickprime]

[rickprime]

and today my laptop crashed while listening to music on chrome

 

[Nal_NR]

Hi @rickprime ,

We apologize for the inconvenience.

This might require one-on-one interaction to fix the issue via remote assistance. 

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