Had a worm. Needs entire new system can I install windows over the web?

[Blakester9000]

Hello,

I got the above HP Laptop.  It became slow and no matter what I did the hard drive was filling fast. Even when I deleted nearly everything off the computer it would fill up almost instantly and of course I cant find out where whatever infilling it up resides.  Then I got AVG install Im not sure how but I did and it located and removed the worm. However, The system felt damaged as it was slower than speed of smell (technical term) So I wanted to recover it.  I stuck in a 32 gig usbstick and supposedly made a new recoverable OS on the laptop.  I then went to recovery and asked it wipe entire drive and install new system. Well it wiped it but then at the end of installing it the dialog comes back. "Cannot recover" no matter which option I cannot install system form the usb but it recognizes it and pretends to install off the USB but after an hour says it can't.  On my Macintosh I can press a couple buttons and it will install the exact operating system needed over the web.  Works great done it hundreds of times.  But Ive not had to reinstall an HP before.  The machine comes with a license so I imagine there has to be some way to get a new system back on it.  Any advice would be greatly appreciated.

[Blakester9000]

There was a problem resetting your PC. No changes were made.

That is the error I get no matter how I try to instal a new system.

[Paul_Tikkanen]

What I recommend you do is to clean install W10.

Make a bootable USB installation flash drive with the media creation tool from the link below:

Download Windows 10 (microsoft.com)

Boot from the installation flash drive.

To do that, have it plugged into your PC's USB port.

Turn on or restart the PC.

Immediately tap the ESC key to get the menu of options.

Select the F9 boot options menu and from that, select the W10 USB installation flash drive and press the Enter key.

The PC should boot from the flash drive and load the Windows installation files.

When you get to the part of the installation that asks, 'Where do you want to install Windows,' delete every partition on the drive, leaving just one partition of unallocated space.

Click Next and W10 should install.

After W10 has completed installing, you can install the drivers and available software from your notebook's support page.

HP Stream - 14-cb012wm Software and Driver Downloads | HP® Support