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Had warranty issue and appealed. Where do I go to get it serviced or get help

HP Recommended
HP Notebook - 15-da0061cl
Microsoft Windows 10 (64-bit)

Bought laptop in February 2020, it won't turn on. Have tried two different power cords. It won't power on.

The port orange light on side goes on. I checked with HP and they said warranty had expired. I appealed with 

my sales receipt and they changed warranty date. What do I do now? The battery is on the inside and

not sure why it won't turn on. It needs service and they did tell me I have a warranty. What now?

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HP Recommended

@mpmathieu 

 

I might not understand the entire question.

 

(Now that) your Warranty dispute is cleared,

If you have a hardware issue for which you need service,

If the item is covered under warranty,

Normally you would submit a claim for warranty service at HP Support.

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

HP Technical Support – Contact Information

 

Submit information / case online

Sign in or continue as a guest

 

Reminder

HP Phone numbers you find on the Internet have likely been hijacked.

HP Support USA does not post public phone numbers.

 

Many roads lead to HP Support.

 

Settings > System > About > (Support) Online support > Contact an HP Agent

 

OR

 

Open website  HP World-Wide Support

 Select your region and follow the prompts

 

OR

 

Regional Links

 

USA / Canada

   HP® Customer Support - USA

UK

   HP® Customer Support - UK

 

OR

 

>>> Option - HP Support is on Facebook <<<

HP on Facebook

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

What else?

You can hang out here and wait for an agent to see your message and perhaps respond.

OR

If there is a problem - that is, you cannot contact HP Support and / or you cannot submit your case,

I will submit a request for Review.

 

Thank you for participating in our HP Community.

We are a volunteer community workforce dedicated to supporting HP technology

Click Thumbs Up to say Thank You for the help.

If the answer helped resolve your issue, Click "Accept as Solution" .

 

 

Dragon-Fur

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