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10-17-2020 09:55 AM
Bought laptop in February 2020, it won't turn on. Have tried two different power cords. It won't power on.
The port orange light on side goes on. I checked with HP and they said warranty had expired. I appealed with
my sales receipt and they changed warranty date. What do I do now? The battery is on the inside and
not sure why it won't turn on. It needs service and they did tell me I have a warranty. What now?
10-17-2020 10:01 AM
I might not understand the entire question.
(Now that) your Warranty dispute is cleared,
If you have a hardware issue for which you need service,
If the item is covered under warranty,
Normally you would submit a claim for warranty service at HP Support.
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HP Technical Support – Contact Information
Submit information / case online
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What else?
You can hang out here and wait for an agent to see your message and perhaps respond.
OR
If there is a problem - that is, you cannot contact HP Support and / or you cannot submit your case,
I will submit a request for Review.
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