-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hai I'm from India. I need to replace my Laptop Battery (14s...

Create an account on the HP Community to personalize your profile and ask a question
04-23-2024 03:32 AM
page 35 of the users manual
https://h10032.www1.hp.com/ctg/Manual/c06146792.pdf
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
04-23-2024 08:08 AM - edited 04-23-2024 08:11 AM
You asked for an online purchase. At your location I am guessing that AliExpress might be the best vendor. A genuine HP battery can be verified by running a battery report. I recommend you run a report now and then after you get the replacement battery to verify it has the correct number of cells and is genuine.
Please run the battery report and post the summery if you want or have questions
you run the battery report by bringing up the administrator command window and running
powercfg/batteryreport |
as shown below
After entering that explorer line you should see something like the following. You will have to click on it as it is long
http://stateson.net/docs/SP4_battery-report.html
You can use the WindowsKey + shift + S to copy and paste a small image if you want.
Battery should last about 5 years but less for gaming systems. Have you done a battery calibration?
The battery that was designed for your laptop can be looked up at the below site
Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
look for battery and verify that it matches what your battery report shows.
Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it