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‎09-04-2024 04:09 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg0000 (9WF73AV)
Operating System: Microsoft Windows 11

Hi. My Laptop's internal Hard Disc has failed. I am planning to replace it with a new one. How would I reinstall my OS Windows 11 to the new disc. Can someone help please

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1 REPLY 1

‎09-04-2024 05:04 AM

HP Recommended

@IbrahimAbdullah,

 

 You can use Hp Cloud Recovery Tool to create a bootable recovery usb drive that installs Windows11, drivers and Hp software. you need to download the recovery tool from Microsoft Store. You also need a 32 GB usb drive.

 

Install the recovery tool on another PC to create a recovery usb drive. You need, when prompted, to provide your full product number of the notebook including '#xxx.'

 

See this link for how to use the recovery tool.

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

 

This is your service manual. See page 32 for replacement procedures for M.2 SSD drive.

Maintenance and Service Guide (hp.com)

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