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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hard Disk Error 3F1

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05-17-2024 09:30 AM
I have a HP 255 G8 Notebook PC. When I switch on my PC it shows Hard Disk error- Hard Disk 1 (3F1).
I updated my PC after the installation, my laptop switched off and this error appeared. What can I do to solve this problem?
You assistance will be greatly appreciated.
- Thank you.
05-17-2024 06:27 PM
Please use the following Guide to fix
https://support.hp.com/us-en/document/ish_3894112-3198952-16
Regards
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05-18-2024 03:11 AM
Hi, Mr Banhien.
Thank you for response.
I tried what you recommended, however, what was stated as possible outcomes in the document you recommended did not appear on my end. I attached an image for you see what displayed on my end. I tried both the Quick and Extensive test/check. It showed the exact response for both.