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I have a HP 255 G8 Notebook PC. When I switch on my PC it shows Hard Disk error- Hard Disk 1 (3F1).

I updated my PC after the installation, my laptop switched off and this error appeared. What can I do to solve this problem?

You assistance will be greatly appreciated.

  • Thank you.1000084220.jpg

2 REPLIES 2
HP Recommended

@Karryn1 

 

Please use the following Guide to fix

 

          https://support.hp.com/us-en/document/ish_3894112-3198952-16

 

Regards

BH
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Hi, Mr Banhien.

 

Thank you for response.

I tried what you recommended, however, what was stated as possible outcomes in the document you recommended did not appear on my end. I attached an image for you see what displayed on my end. I tried both the Quick and Extensive test/check. It showed the exact response for both.

 

20240518_110042.jpg

 

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