Hard Disk Error

[PorterPower]

Hello! I was browsing the internet when my HP Notebook blue screened and displayed a Hard Disk Error. I’ve run the system diagnostic test that come back approved, but it’s not letting me back into my computer. It still persists there is an issue, but I’m at a loss. If anyone has any tips I would appreciate it. If you need any more details (not sure if I left any out) I would be glad to explain things better. Thanks!

[praveen196]

@PorterPower Welcome to HP Community!

I understand that you are getting a hard disk error.

Do not worry. I will try to fix the issue.

Please perform the hard drive test and let us know the result.

1) Shutdown the computer.  

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to the Component test.  

5) From the list, run the Hard Drive (extensive) test.  

If the test is passed, you may have to reinstall the operating system.

Please refer to the following link for recovery.

Keep us posted,

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