Hard Disk Error

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Hard Disk Error

Please run the Hard Disk Test in System Diagnostics.

Hard Disk 2 (3F2)

F2 - System Diagnostics 

[BeemerBiker]

Some hard disk errors can be fixed by using the windows scan or :"chkdsk" tool.

Some SSD errors can be fixed with a firmware update.

Run that F2 diagnostics and see if there is a 24 character error code. 

Click here for HP's official list of hardware tests.

UEFI warranty test: Check to see if there is a hardware problem: Watch this video.

Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.

If a component fails during the UEFI test then Click here to check warranty

If the component is not tested then possibly it is in the updated version of UEFI diagnostics
Expand Spoiler if update needed

Spoiler

HP releases newer UEFI diagnostics periodically.
When you select F2 during boot you are requesting UEFI diagnostics.
There is an updated diagnostics package Click Here
Look for the phrase 'issues outside the OS',
Click the DOWNLOAD button.
The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button.
When you press F2 to run diagnostics please ensure the version is the new one.

If no failure then windows drivers or file corruption could be the problem.

Watch this video on how to get diagnostic information

Lookup any of the 24 character error codes here.


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If your disk drive has been corrupted it can be repaired
if the PC can't even see it or if it's reported as defective then it needs to be replaced.

You may have two drives. One of them might be an M.2 SSD the other could be a hard drive HDD or just another SSD.
If you have more than one drive please make sure you identify the one that failed.

Using the windows command prompt, please run the following command and report back what it reveals if you want help.

wmic diskdrive get model, size, mediaType, status

for example



If you have powershell then run it from the administrators command prompt to get better information:

 powershell Get-PhysicalDisk