Hard Disk Failure on Compaq Presario

[MommaTiff]

I'm not totally sure what the issue is with this, but it is something to do with thw hard disk. This is the error message I am getting with the 24 digit code. This is a 10 year old laptop my son got from his grandmother that I'm trying to self repair because I really don't want to have to pay anyone. Thank you!

[praveenbv]

Hi @MommaTiff, Welcome to the HP Support Community.  

Apologies for all the inconvenience

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue, and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now,

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.   

Have a great day!  

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.