Hard Drive Error

[VJH1]

Msg 

HARD DISK <3FO>

BOOT DEVICE NOT FOUND

[asmita6658]

Hi @VJH1

Welcome to the HP Support Community. 

To better assist you - May I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

While you respond to that, try these steps to test the Hard Drive - 

1) Shutdown the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.

3) Press F2 once.

4) Go to Component test.

5) From the list, run the Hard Drive (extensive) test. 

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[VJH1]

I am sorry,I am just now seeing your msgs. Yes, I  have done that. Here is the info. Product ID 2Kw19UA#ABA

[asmita6658]

@VJH1

Thanks for replying. 

What's the result of the test? Did it give you the 3f0 error or a 24 digit failure ID?

Let me know.